Process

How it works

What happens from your first call to a resolved problem, and what we may ask you to do.

  1. 1. Enquire

    Call, or send the quote form with your suburb, property type and what you are seeing. Photos help.

  2. 2. Inspect and quote

    We identify the pest, find out why it is there and agree the scope and price in writing before work starts.

  3. 3. Prepare

    We give you specific instructions for your job. These usually cover access, food, pets and anything we should avoid.

  4. 4. Treat or proof

    Targeted treatment and, where needed, physical proofing to stop the problem returning.

  5. 5. Report and follow up

    You get a clear summary of what was done, what to expect and whether a return visit is needed.

Getting ready

Your preparation list will depend on the pest and the property. In general:

  • Clear access to the problem areas
  • Cover or put away food, dishes and cooking equipment where we ask
  • Move pets, including fish tanks and birds, as advised
  • Tell us about anything we should avoid or take extra care around

For rentals, the agent, owner or tenant may need to arrange access. For businesses, tell us about opening hours and key access when you enquire.

Talk to Shield Property Care

Call for a straight answer, or send the details and we will come back to you.

Call now Get a quote